Privacy Policy

BUGA Games ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buga.games and use our digital lottery and gaming services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our services.

We may collect the following types of information:

We use the information we collect for the following purposes:

• Account Management — to create and manage your BUGA account
• Service Delivery — to process transactions, lottery entries, and prize payouts
• Legal Compliance — to verify your identity (KYC/AML regulations) and comply with applicable laws
• Security — to detect, prevent, and address fraud, abuse, and security incidents
• Communication — to send transactional emails, promotional offers, and platform updates
• Customer Support — to respond to your inquiries and resolve disputes
• Analytics — to understand how users interact with our platform and improve our services
• Responsible Gaming — to monitor usage patterns and enforce responsible gaming limits

We do not sell your personal data to third parties. We may share your information with:

We implement industry-standard security measures to protect your personal information:

• Encryption — all data transmitted is encrypted using SSL/TLS technology
• Access Controls — strict role-based access controls limit internal access to your data
• Secure Storage — sensitive data is stored using AES-256 encryption
• Regular Audits — our systems undergo regular security audits and penetration testing
• Two-Factor Authentication — we offer and encourage 2FA for your account

While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar tracking technologies to enhance your experience on our platform.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our platform.

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods where required by law or regulatory obligations (e.g., AML regulations typically require 5–7 years), necessary for fraud prevention, or required to resolve disputes.

When your data is no longer needed, we will securely delete or anonymize it.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your personal data
• Right to Restriction — request that we restrict processing of your data
• Right to Portability — receive your data in a structured, machine-readable format
• Right to Object — object to our processing of your data for marketing purposes
• Right to Withdraw Consent — withdraw consent at any time

To exercise any of these rights, please contact us at privacy@buga.games. We will respond within 30 days.

Our services are strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors.

If we become aware that a minor has provided us with personal information, we will take immediate steps to delete such information and terminate the associated account. If you believe a minor has registered on our platform, please contact us immediately at support@buga.games.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised date, sending an email notification, or displaying a notice on our platform.

Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@buga.games Support: support@buga.games Website: www.buga.games

We are committed to resolving any privacy concerns promptly and transparently.